LUISA CEVESE RIEDIZIONI
STORE LOCATOR
Placing an Order - Security
The only payment method accepted today
is through VISA and MASTERCARD credit cards.
Protecting your order information is a
priority. LUISA CEVESE RIEDIZIONI makes every effort to protect your online order
information by using Secure Sockets Layer (SSL) technology.
When you order, we will send you an
e-mail which will confirm that your order has been received. If we have a question
about your order we will contact you by e-mail.
If you have any questions or changes to your order, please send us an e-mail.
Shipping and Tracking
Orders are shipped via UPS.
When UPS collects the parcel we
will send you and e-mail which will confirm the shipping and quote the order's tracking
number.
You will be able to track your
parcel on WWW.UPS.COM.
Please allow 10 business days for
delivery.
Help with Gifts
Our parcels are attractively
packaged and then repackaged for shipping.
If you would like us to include a
gift card, please E-mail your message and we will have it printed on one of our cards.
For gift reminders please e-mail
your gift dates and we will e-mail a reminder 20 days in advance.
Privacy
We use customer information for
marketing and promotional purposes and in an effort to improve your shopping experience.
We do not sell online customer
information to any outside company or third party.
Return and Exchanges
If for any reason you are not
satisfied with your purchase, you may return it within 10 days from the shipping date.
Please fill in the return form.
Pack and seal your return securely
(in the original package if possible) and include the return form.
For exchanges please indicate on
the return form what you would like.
We will accept shipping charges for
maximum 1 exchange per order (if the order is for 3 items you may exchange 1 or all 3 but
once and simultaneously).
We will not accept returns or
exchanges for items that have been damaged or used.
Foreign Exchanges Rates
Indicatively the exchanges
rates are:
Euro/US Dollar rate is 1.08 US Dollar per Euro;
Euro/Yen rate is 127.01 Yens per Euro;
Euro/GBP rate is 0.6583 per Euro.
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